Lab Support Agency

RICHMOND, Va.--Lab Support, a leading scientific and clinical staffing and services company, has announced it has earned Inavero’s Best of Staffing Client Award for providing superior service to their clients.

Presented in partnership with CareerBuilder, Inavero’s Best of Staffing Client winners have proven to be industry leaders in service quality based completely on the ratings given to them by their clients. On average, clients of winning agencies are nearly three times as likely to be completely satisfied with the services provided compared to those working with non-winning agencies.

“We are proud to receive this recognition, especially as it is based on feedback from our clients, ” Lab Support President Ted Hanson said. “Lab Support is committed to providing best in class talent and customer service for our clients. The feedback we receive from our clients helps us understand their objectives and ensure we are providing services that will help them reach their goals.”

The survey, which was based on Net Promoter Score (NPS) methodology, asked clients to rank their relationship with Lab Support on a scale of 1-10. A score of 9 or 10 indicates the client has a positive relationship with the company and is likely to recommend them to colleagues. Lab Support received satisfaction ratings of 9 or 10 from over 63 percent of their clients, significantly higher than the industry’s average of 27 percent.

Some of the comments offered by clients include:

• "Lab Support is always there to assist in any staffing needs we may have and they remain available to us throughout the employment term."
• "People at Lab Support know their business and are very helpful."
• "All company representatives were very supportive and responsive and the quality of the candidates they provided was very good."
• "Lab Support has been extremely helpful in providing qualified candidates quickly when we need help in our lab."

Inavero’s complete Best of Staffing list can be viewed at For more information about Inavero, visit www.inavero.com.

About Lab Support

Lab Support, a division of On Assignment, has provided skilled scientific and clinical professionals to their clients since 1985. Lab Support offers contract, contract-to-hire and direct hire placement services throughout the U.S. and Canada for all organizational levels, from PhDs and senior managers to people just starting their careers. Lab Support has a presence in more than 35 markets across North America. To learn more, visit www.labsupport.com.